Your Security is Our Priority

Learn how we protect your data, transactions, and privacy with enterprise-grade security measures.

256-bit encryption
PCI-DSS-compliant payment provider
ISO 27001 framework

Security Features

Advanced security measures that protect every aspect of your experience

End-to-End Encryption

All data transmitted between your device and our servers is encrypted using industry-standard AES-256 encryption.

SSL/TLS encryption for all communications
Encrypted data storage
Secure API endpoints
Certificate pinning for mobile apps

Multi-Factor Authentication

Protect your account with multiple layers of authentication including SMS, email, and authenticator apps.

SMS-based verification
Email verification
Google Authenticator support
Biometric authentication on mobile

Secure Data Storage

Your personal and operational data is stored in secure cloud infrastructure with regular security reviews.

Security practices modeled on the ISO 27001 framework
Regular security reviews
Data backup and recovery
Geographic data replication

Secure Payments

Payments are handled by an established, PCI-DSS-compliant payment provider so card data never touches our servers.

Payments handled by a PCI-DSS-compliant payment provider
Tokenized payment processing
Secure payment gateways
Fraud detection systems

Privacy Protection

Your privacy matters to us. Here's how we protect your personal information.

Data Minimization

We only collect data necessary for providing our services and improving user experience.

Transparent Policies

Our privacy policy clearly explains what data we collect, how we use it, and your rights.

User Control

You have full control over your data with options to view, edit, download, or delete your information.

No Data Selling

We never sell your personal data to third parties or use it for purposes other than stated.

Standards We Build Toward

We design our security program against recognized industry standards

GDPR Principles

Built to honor European data protection rights and principles

SOC 2 Criteria

Controls designed against SOC 2 security and availability criteria

RBI Guidelines

Built to align with Reserve Bank of India digital payment guidelines

ISO 27001 Framework

Security practices modeled on the ISO 27001 framework

MoveTheWheels is pre-launch; these reflect the standards we are building toward, not certifications we currently hold.

Stay Safe Online

Follow these best practices to keep your account and transactions secure

Keep Your App Updated

Always use the latest version of our app for the newest security features and patches.

Use Strong Passwords

Create unique, complex passwords and enable two-factor authentication on your account.

Verify Before You Pay

Always confirm carrier details and service descriptions before making payments.

Report Suspicious Activity

Immediately report any unusual account activity or suspicious behavior to our support team.

Security Incident Response

If you notice any suspicious activity on your account or encounter a security issue, we're here to help immediately.

Immediate Actions:

  • • Change your password immediately
  • • Enable two-factor authentication
  • • Review your recent transactions
  • • Contact our security team

We Will:

  • • Investigate within 1 hour
  • • Secure your account
  • • Provide regular updates
  • • Assist with recovery

Bug Bounty Program

Help us keep MoveTheWheels secure. Report security vulnerabilities and get rewarded for responsible disclosure.

Critical
Highest reward tier
High
Significant reward
Medium
Standard reward

Reward tiers and amounts will be finalized and published when the program opens at launch.

Report Vulnerability

Secure by Design

Experience the peace of mind that comes with enterprise-grade security. Your trust is our commitment.