An operations director faces a peak season with more volume than the regular team can carry, and a handful of cross-border consignments that need specialist advice.
Through ProServiceWorld, in the same workspace, she engages extra drivers, riders and loaders for the peak. They join with their qualifications checked, get the worker app with their own day, hours and earnings, and are treated exactly like the regular team, with the same dignity and the same safety checks.
For the difficult consignments, she engages customs, trade, legal and insurance advisers. Each adviser gets access limited to the consignment or claim they are working on, and their work stays on the record when the engagement ends.
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