A documentation clerk receives hundreds of documents a day: transport documents, packing lists, certificates, delivery proofs and invoices, as files, photos and email attachments.
The co-pilot reads each one, pulls out the fields that matter and matches it to the consignment, leg or container it belongs to. Where a value disagrees with the record, such as a weight, a seal number or a rate, it is flagged with both values side by side.
The clerk reviews the flagged ones and confirms the rest in bulk. Nothing is written to the record without a person accepting it, and the original document stays attached for anyone who needs to see it.
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