A control tower lead oversees thousands of consignments across many partners. Looking at all of them is impossible; looking at the ones that need a person is the job.
The MoveTheWheels control tower shows exceptions, not lists: a leg running late, a transfer at risk of missing its cut-off, container free time ending, a certificate expiring before a step, a dock over-booked, a driver near their hours limit. Each exception is ranked by consequence and comes with an owner and a proposed action.
The co-pilot sweeps the network continuously, raises new exceptions as they appear and closes them when the underlying event lands. The lead spends the day on decisions rather than on searching.
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