A customer service lead used to spend her day asking carriers where things were. Now she opens the consignment.
In MoveTheWheels every step the goods take is a lifecycle event: release, pickup, departure, arrival, transfer, gate in and out, hold, receipt, placement, pick, load and delivery. Each has its event time and received time, its place, who reported it, the source and any proof, such as photos, a seal number or a signature. Status is always the last thing that actually happened.
The shipper, the forwarder, the warehouse and the consignee see the same timeline under their own permissions. When the recipient signs, the proof is on the record for everyone, and a question about any step is answered by opening the event rather than chasing a partner.
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